“If you can’t confidently defend why you’re worth more, your customer has no reason to believe you are”. – Abhi Singh
Most competitors are just moving boxes. They’re order-takers, racing to the bottom by matching prices and calling it strategy.
But the companies that win—the ones that thrive—do something different. They build a culture where everyone, from sales to customer service to operations, knows exactly what makes the company worth more. And more importantly, they can communicate that value clearly to the customer.
Here’s the hard truth: if you can’t confidently defend your value, your customers won’t believe in it either.
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